Customer Testimonials

Google logo
Google May 12, 2025

I had the pleasure of working with Rosalie Isern, I never thought I could even get a vehicle so nice. But Rosalie and the team worked diligently to get me and something that bar exceeded my own expectations. I’m so grateful and happy 😊

Google logo
Google May 7, 2025

I had the best car buying experience with Jonathan Haynes! Made the buying process very smooth and easy. If you’re at Lexus ask for Jonathan!

Google logo
Google Mar 3, 2025

Rosalie was amazing!! She was very knowledgeable about the vehicle, thorough and efficient as we went through the buying process, and made the buying experience so much fun. Erick was responsive to things I wanted fixed before buying. Rosalie was also super attentive as my car got painted and shipped to my home. Great experience all the way around.

Google logo
Google Feb 10, 2025

Rosalie at Lexus of Witchita and James at Lexus of Lehigh Valley both have been so helpful through this journey. James has been searching for a very specific build for years. He was able to find the exact new vehicle for me and I'll be getting her serviced there. He gave me tips as I bought out of state. Rosalie made the actual sales process easy and fast. I truly feel like lexus and their associates value each customer regardless of if or where you purchase a car.

Google logo
Google Feb 8, 2025

Rosalie was great to work with, she made the process quick and efficient and overall great experience purchasing a vehicle.

Google logo
Google Feb 2, 2025

I had a fantastic experience at this dealership. Tyler Lankford was amazing. He was very patient with me and answered all my questions. I’m from Oklahoma and didn’t want to make the trip unless I was certain about the truck. He sent me videos and assured me everything looked great on the vehicle. The financial part was quick and fast. They were not pushy and got me exactly the payment I wanted. When the wife needs a new car, we may be coming up to buy a Lexus. I highly recommend this dealership. I have purchased 11 vehicles in ... Read More

Google logo
Google Dec 23, 2024

Visit Lexus of Wichita for all your Lexus needs!

DealerRater logo
DealerRater Oct 10, 2024

Worst dealership experience even Buying a '21 Tundra from Wasler / AKA Lexus of Wichita. Found Truck online Monday, call / hold /transferred multiple times before salesman Corey took my info and started trade in process. Submitted 15 pictures requested & info including slight damage. Was not asked for any additional pics. Tues called at 1:00 PM on status & was told truck was at their sister dealership (Mini- Cooper of Wichita) and that salesman was off. Transferred to Sales Manager Scott Bolticoff, who said was too busy to handle himself, could I wait will Wed? Called Wed to saleperson Rosalie Isern and we began ... Read More

Read at DealerRater

Google logo
Google Oct 8, 2024

David Terry of Lexus of Wichita is a great representative of Lexus of Wichita. He was super friendly, answered all our questions without being “pushy”!! He was knowledge of all the tech and gadgets and encouraged us to reach out to him with any questions in the future… I highly recommend David Terry for your new Lexus at Lexus of Wichita!

Google logo
Google Oct 5, 2024

David Terry of Lexus of Wichita made car shopping as efficient and smooth as possible. He asked my preference and made suggestions to narrow down the options and the we scheduled a time to test drive the cars. Once I chose a car we scheduled a time to complete the paperwork. It was seamless. When you go to Lexus of Wichita, see David Terry, you are sure to be pleased with your experience. Michele Queen

Google logo
Google Sep 27, 2024

Rosalie and Lexus of Wichita helped facilitate my purchase of a new LC from out of state without any issues. Rosalie was quick to respond to any questions I had and made the entire process from initial inquiry to final shipping arrangements incredibly easy and simple. I would highly recommend Rosalie and Lexus of Wichita for any vehicle purchase.

Google logo
Google Sep 27, 2024

Rosalie was absolutely fantastic! This is our first lexus purchase and will certainly not be our last. Rosalie made the process quick and painless. Can't recommend her enough. Arrived as a guest and left as a friend.

Google logo
Google Sep 1, 2024

David terry was absolutely amazing! Very kind and informative!!

Google logo
Google Aug 26, 2024

Vy Nugyen was awesome! He was super helpful with the entire process. We will be back to do business with walser. Thank you Vy

Google logo
Google Aug 2, 2024

I can't say enough good things about working with Rosalie to buy our car. We had shown up to purchase our car at the time we had prearranged four days in advance with the salesperson we had been working. He was not there or responding to messages. To say I was mad is an understatement. The way Rosalie stepped in to help us was above and beyond! Things that were ask to be done four days in advance were not done. She went out and took care of everything despite the blazing heat. The way Rosalie handled the situation ... Read More

Google logo
Google Aug 2, 2024

We worked with salesperson Rosalie Isern prior to visiting Lexus of Wichita. We live in New Mexico, so the trip was a bit challenging and this was our very first Lexus purchase. We could not have selected a finer dealership to buy our beautiful new RX 350h from! We had the most amazing experience from the moment we walked in the door. We were accommodated beyond all expectations and treated with great respect. Rosalie is AMAZING and she is a wonderful human being. She treated us like family and assisted us with every question and concern we had. Her knowledge ... Read More

Google logo
Google Jun 26, 2024

Rosalie was professional, persistent, and patient. Ask for Rosalie when setting an appointment.

Google logo
Google Jun 13, 2024

Google logo
Google May 22, 2024

Vy is the most transparent, professional, and congenial business person we have ever had the privilege in procuring the vehicles we have acquired from the dealership he is employed by. We could have never hoped to be so fortunate procuring the vehicles we have purchased and leased. He goes above and beyond when helping folks acquire their "dream" cars. His positive attitude to everyone he assists is a pleasant advantage for Walser customers. It all starts at his home and family. He is an outstanding individual both at work and especially off duty at home with his beautiful ... Read More

Google logo
Google May 20, 2024

(Translated by Google) Great dealer, lots of cars (Original) Отличный дилер, много машин

Google logo
Google Apr 30, 2024

Vy Nguyen was great to work with and put my son in a used vehicle he loves! Everyone was helpful and friendly. I would highly recommend Lexus of Wichita and Vy. My family will definitely be back!

Google logo
Google Apr 25, 2024

Rosalie Isern went over and beyond with my car buying experience. I was an out of state customer with specific requests. Additionally, I made her do the sales paperwork twice. She was patient during the whole process and didn't get frustrated with me. I highly recommend this dealership!

Google logo
Google Apr 23, 2024

Truly appreciate the amazing work Ben did in assisting me with the sell of my new long life time vehicle. Your knowledge and experience are key to a smooth successful sell! Great Job Ben! Highly recommended!

Google logo
Google Apr 6, 2024

Google logo
Google Apr 2, 2024

⭐⭐⭐⭐⭐ I can’t say enough positive things about my experience with Rosalie Isern at Lexus of Wichita. From the moment I stepped onto the lot, Rosalie greeted me with a warm smile and genuine enthusiasm. As a first-time car buyer, I was feeling a bit overwhelmed, but Rosalie quickly put me at ease with her friendly demeanor and reassuring presence. Throughout the entire process, Rosalie was incredibly patient and understanding. She took the time to listen to my needs and preferences, offering valuable insights and guidance every step of the way. What impressed me the most was her willingness to ... Read More

Google logo
Google Mar 5, 2024

I’m out of state buyer . My sales consultant is Lance Garrison . He is phenomenal.,seasoned, , knew very well about the vehicle. He is caring and makes the process so smooth. He is always on top of things . Lexus of Wichita is Top notch.5 Star experience all the way.

Google logo
Google Feb 21, 2024

Chris Mains helped me to get my Rx350h. Now im hoping to get the title and tag on time.

Google logo
Google Feb 14, 2024

people were very nice, helpful, honest, straight forward and to the point. no games. was able to test drive and buy a car in 2 to 3 hours. other dealerships - including some lexus dealers - could learn a thing or two from LoW in that regard. the building is nice, but the customer waiting area was lacking pleasantries i am used to at other lexus dealers. i would definitely buy here again, BUT I STRONGLY ADVISE customers to be very diligent about examining EVERY DETAIL of the paperwork. ALL the paperwork was a complete mess. missing amounts, incorrect amounts, wrong VIN ... Read More

DealerRater logo
DealerRater Feb 8, 2024

I am drawn to the Lexus brand due to the reputation of its cars and dealers, but after dealing with Lexus of Wichita I'm questioning that desire due to their questionable business practices. I requested to move forward with purchasing a Lexus from them on Sunday night, then followed-up again on Monday morning to confirm. Turns out, the sales person I was working with (Benjamin) got in late on Monday and they had already sold the car to someone else AFTER I requested to reserve it. He admitted I lost the car due to him coming in late, but ... Read More

Read at DealerRater

Google logo
Google Feb 2, 2024

Rosalie is the absolute best!! I have had the pleasure of working with her on two vehicles this past year and will be back for more!

Google logo
Google Jan 23, 2024

Google logo
Google Jan 12, 2024

Would recommend! The buying experience was very straightforward and professionally done. Sales assistant Lance Garrison was very friendly and accommodating; great to do business with.

Google logo
Google Jan 7, 2024

Vi has been very helpful and professional. Easy transaction. Look forward to working with him again in the future.

Google logo
Google Jan 7, 2024

Chris Mains is the salesman you want. I’ve personally never had a good experience at a car dealership and I’ve been out here a few times, years ago, honestly never impressed. Chris wowed me today with his tactic. I’m not someone who gets easily impressed but this is the service I expect when I purchasing a vehicle. I’ll be back again and again as long as Chris is there.

Google logo
Google Jan 1, 2024

Purchased a 2023 RX 350 F-Sport from Vy Nguyen. This is the 5th Lexus we have bought from the Wichita dealership and the 3rd from Vy. Vy is very personable and professional. I would recommend Vy to anyone! Also, he can show you any of the vehicles on the lot or website, or find a specific vehicle you are looking for. Great Job Vy, looking forward to driving this for quite sometime!

Google logo
Google Dec 28, 2023

My wife and I opted for a smaller Lexus, and Vy Nguyen helped us every step of the way, no small feat as our title work is held in a trust. Really appreciated his expertise in this and other matters.

Google logo
Google Dec 13, 2023

Google logo
Google Dec 6, 2023

Excellent experience working with Lexus of Wichita John Kennedy was amazing to work with and made the car buying experience easy Will definitely go back to them when time to purchase a new vehicle

Google logo
Google Nov 14, 2023

Rosalie was awesome to work with. The lease process was new for me & she explained everything perfectly. This was definitely my favorite auto transaction!

Google logo
Google Oct 31, 2023

Google logo
Google Sep 28, 2023

From the moment I walked in I was greeted by a very kind customer service representative at the front desk. From there I was introduced to my salesperson, Rosalie. She was VERY helpful and was attentive to my wants and needs. I couldn’t have asked for a better sales rep to work with. She made the entire process seamlessly easy and I did not feel pressured at all. I would DEFINITELY work with Rosalie again!!!

Google logo
Google Sep 26, 2023

I recently purchased a pre-owned Lexus from this dealership. I returned for scheduled maintenance today and the service department coordinated with the sales department to ensure I wasn't unnecessarily charged. It turns out most of the maintenance I requested wasn't needed. Most dealerships would have charged anyway - Walser Lexus did not.

Google logo
Google Sep 21, 2023

Very friendly staff. Rosalie was remarkably patient with us. We appreciated the firm pricing on the vehicles so no bantering back and forth on prices. Their prices were fair considering the current market. We were not pressured into buying a car. We came down from Kansas City to look for cars and drove back with a Lexus NX 350 that we are totally satisfied with. Thank you, Lexus of Wichita for your professionalism and actually having cars on the lot!!!

Google logo
Google Sep 17, 2023

I bought a vehicle (Tesla) from Rosalie from Texas. I had such a great experience in working with her. She took pictures of the vehicle, always communicated with me, and gave me frequent updates. Who knew that car buying could be so easy from out of state. I ended up returning the vehicle after it was delivered to me. But even in the return, it was a positive experience. I have nothing but good things to say about Rosalie, Eric, Josh, and the whole crew there! I would definitely buy another vehicle from them. Thank you for the pleasant experience!

Google logo
Google Aug 27, 2023

Google logo
Google Aug 9, 2023

Lance was an incredible help! Ask for him! He is honest, will find the right fit for you, and in my experience as a woman- not take advantage of you! Don’t walk, RUN!

Google logo
Google Aug 6, 2023

We’ve bought ~5 vehicles in the last 15 years and this was by far our best experience. We purchased an NX350h from here today and our sales rep Rosalie Isern was very good. We left very happy with our purchase and the whole process. The price that we discussed over the phone for the car and trade in was what I paid in the end - there were no surprises. She was VERY knowledgeable, straight forward and courteous. She and and the rest of the crew there were able to answer all of my questions about the car and services. ... Read More

Google logo
Google Aug 4, 2023

I love lance garrison!

Google logo
Google Aug 4, 2023

Lance Garrison is the best!!

Google logo
Google Aug 4, 2023

Lance is great!!!

Google logo
Google Aug 3, 2023

Lance garrison is by far the best and he is a lot of help !

Google logo
Google Aug 3, 2023

Lance is the best to work with !!

Google logo
Google Aug 3, 2023

Lance was incredibly helpful with my journey of finding a new car! Go see him!

Google logo
Google Aug 3, 2023

Lance is amazing!!

Google logo
Google Aug 3, 2023

Really good business great customer service .

Google logo
Google Aug 2, 2023

Great experience, Ask for Lance!

Google logo
Google Aug 2, 2023

Had a great experience! Definitely recommend Lance!

Google logo
Google Aug 2, 2023

Lance garrison is very helpful, kind and walks you through everything!

Google logo
Google Jul 18, 2023

Not one to leave negative reviews but I purchased a used vehicle from here and had it shipped to me. Over all I am happy with the vehicle, however they did not disclose some flaws on the vehicle which I asked about prior to purchasing it. I purchased the car without being able to inspect it in person so I was not satisfied with the fact that every flaw on the vehicle was not made known to me before purchasing. I did not expect the vehicle to be in perfect condition, and I would have still bought the car with ... Read More

Google logo
Google Jul 2, 2023

I had completely stress free experience buying at Lexus of Wichita. I worked with Rosalie Isern, who was incredibly pleasant and helpful. I can’t say enough good things about her customer service! I LOVE my new car, and I highly recommend Lexus of Wichita.

Google logo
Google Jul 1, 2023

Rosalie helped us find the perfect vehicle for our needs. She was very professional and accommodating-not a pushy salesperson. Looking back over the many vehicles we have purchased I would say she is one of the absolute best we have every worked with! The Lexus dealership experience is second to none and we look forward to working with Rosalie in the future!!

Facebook logo
Facebook Jun 29, 2023

Highly recommend JAMES in the service department. The dude needs a raise! He really makes things comfortable and provides good service to customers. 10/10 would recommend If you're purchasing a vehicle - then call JOHN K. He is the best and knows his stuff!

Google logo
Google Jun 23, 2023

Lance is awesome!

Google logo
Google Jun 23, 2023

Best service ever! Will recommend everytime! Lance helped us out.

Google logo
Google Jun 23, 2023

Lance Garrison Is wonderful!!

Google logo
Google Jun 23, 2023

Definitely recommend lance!!!

Google logo
Google Jun 23, 2023

Lance Garrison is awesome!!!

Google logo
Google Jun 23, 2023

The best ever! Lance helped us with all of our needs!

Google logo
Google Jun 23, 2023

The best sales experience!! Lance is GREAT!

Google logo
Google Jun 11, 2023

Grant was absolutely amazing!!! Josh, the sales manager, was wonderful. Felt like dealing with friends! Made my purchase so simple and dealt with out of state issues flawlessly.

Google logo
Google Jun 1, 2023

I have had a great experience with this dealer, especially with Vy Nguyen who helped me every step of the way, truly going above and beyond!

Google logo
Google May 8, 2023

Thank you Lexus Walser. I absolutely love my new vehicle, a special THANK YOU to Erick Lane the GM for doing everything possible to get me the best interest rate. I appreciate the Walser Lexus team it's a 5 star rating from me..

Google logo
Google Apr 29, 2023

Rosalie and team were great to work with! Highly recommend for looking into a new car purchase 🙂

DealerRater logo
DealerRater Apr 4, 2023

I had a great experience buying from Lexus of Wichita. John Kennedy helped me get into a beautiful car from out of state in no time! They offer home delivery and brought my car all the way to Dallas- making the whole transaction smooth and simple. I highly recommend!

Read at DealerRater

Google logo
Google Apr 4, 2023

Grant Smith did a great job getting us a new 2023 vehicle and keeping us informed during the whole process of taking delivery of the vehicle. A great experience.

Google logo
Google Mar 17, 2023

The team at Lexus of Wichita are awesome to work with! I came in not knowing what I wanted my next car to be. Everyone was patient and fun as I looked at ALL possible options. Ultimately, Grant helped me find the perfect car matching my current transportation needs. The process was easy, friendly and felt no pressure. Best experience I have had buying a car! I definitely recommend visiting Grant and the team at Lexus of Wichita for an enjoyable car buying experience!

Google logo
Google Mar 16, 2023

Very nice car dealer, one in the town

Google logo
Google Mar 14, 2023

love thisplace

Google logo
Google Mar 14, 2023

I got the privilege of working with Lexus of Wichita before I moved out to California and I can't thank the management and especially my sales rep, Rosalie for a better experience! I highly recommend you purchase your next vehicle there. They even put a bow on my new car and took a photo shoot with me!

Google logo
Google Mar 9, 2023

We bought our first Lexus with Rosalie! It was a great experience!

Google logo
Google Mar 3, 2023

Just purchased a new Tacoma from Lexus of Wichita and had the greatest vehicle purchasing experience ever! The staff is knowledgeable, kind, and energetic. I would highly advise to start your car buying journey here. They worked with me, for me. Ask for Rosalie and Eric! Thank you Lexus of Wichita!!!

Google logo
Google Mar 1, 2023

Hello! I just take my car from this dealership! My experience here was great. They did everything comfortable for me. Special thanks for manager Vy, he is professional.

Google logo
Google Jan 31, 2023

I had reached out from Iowa to look for a Lexus and Grant had helped me. Both Grant and Rosalie assisted me (when Grant was out of the office). Unfortunately, I did not find an option that fits me for the loan aspect so I did not purchase the vehicle. Thank you Grant & Rosalie for your time. This review was for months ago!

Google logo
Google Jan 26, 2023

Straight to the point kinda place, no haggling

Google logo
Google Jan 22, 2023

Grant has been absolutely astounding throughout this process. Working with him for months and months for the perfect car and I’m in love with my 2023 IS 350 F-Sport.

Google logo
Google Jan 20, 2023

They took care of the problem in the parts dept , very professional.

Google logo
Google Jan 15, 2023

Worked with Grant. Got a fair price and good deal. They are forward and 70% honest.

Google logo
Google Jan 11, 2023

Grant Smith has a good customer service, making us feel comfortable. He helped me to buy my car, making the process easy. Would highly recommend, because good customer service is when the provider shows empathy and that's what he did. He is very attentive, and transparent to show all the steps of the process. He also helped us put gas in the car when finished to return back home.

Google logo
Google Jan 10, 2023

Was a great experience here! Rosalie did a phenomenal job helping me with my car. Was a smooth process from start to finish. She made my car shopping experience as stress free as possible and explained everything. Couldn’t be more happier with my purchase and the customer service at Lexus!

Google logo
Google Dec 29, 2022

I would like to thank Grant Smith for his exceptional service In my car buying experience at Lexus of Wichita. I will definitely Recommend him.

Google logo
Google Dec 21, 2022

Rosalie was one of the best car sales person I have ever met! She wasn’t too pushy, nagging etc. she’s so personable and nice. She answered all the questions I had, ran over the math with me - to show there wasn’t any hidden fees and I couldn’t thank her enough. Any question I had she answered them to the fullest and was detailed with me. Rosalie was great with the finance side of it as well - walking you through every step to see what was the best option. Rosalie went above and beyond what ... Read More

Google logo
Google Nov 20, 2022

Lance Garrison is the best of best salesman. He makes it so effortless and pleasant to buy a car. I just purchased a 6th one from him.

Google logo
Google Nov 10, 2022

Rosalie and team made the car buying experience hassle free, seemless, and as comfortable as possible. She even went the extra mile to get me the best deal possible! Loving my ES 350, couldn't have been happier, with this purchase! Thank you again, Rosalie and the team at Lexus of Wichita for all you did to strongly deliver a great car buying experience, I greatly appreciated it!

DealerRater logo
DealerRater Nov 8, 2022

I highly recommend Rosalie Isern at Lexus of Wichita. She made the car buying experience easy and non-stressful.

Read at DealerRater

Google logo
Google Nov 6, 2022

I had my LS serviced there recently and this might seem petty to some but I take great pride in keeping my LS running and looking good. A few of the clips that keep the engine cover in place were either missing or broken. Take a look at your clips next time you have your vehicle serviced to see if you encounter the same problem. They are not expensive to replace but it is the principle. If they neglect to care for the little things what else should we worried about.

Google logo
Google Nov 5, 2022

Lance made our car buying experience wonderful. He is easy to work with and goes the extra mile to make sure there is no detail unattended. He was there for us every step of the way from locating the car to explaining everything about the operation.

Google logo
Google Nov 1, 2022

I had the pleasure of working with Grant Smith for the purchase of my 4Runner! He took great care of me and I highly recommend him to anyone looking to purchase a vehicle!

Google logo
Google Oct 30, 2022

Grant Smith with Lexus was amazing to work with. Made the buying experience fun and enjoyable. Would 100% recommend looking him up to get your new Lexus!!!

Google logo
Google Sep 17, 2022

I just purchased a RX450h. Grant Smith was very helpful and great to work with. He kept me updated on the status of my vehicle. When my car arrived and I went to pick it up, Grant had everything ready. I would 100% recommend Grant if you are looking for a vehicle!

Google logo
Google Sep 11, 2022

Grant worked very efficiently to get us in and out!


Leave Us A Review